Shipment or Pick Up

 
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Shipping Cost In Australia

Shipping cost within Australia is calculated based on the total net weight of your purchase.

  • Below 1.5kg is $10
  • Between 1.51kg and 4kg is $15
  • Between 4.01kg and 8kg is $20
  • Between 8.01kg and 25kg is $25

To minimise shipping costs, you can purchase multiple pots that you love at once to reduce the total shipping.

After Tian has received your order, within Australia it generally takes 3-5 business days for pots to arrive at your front door. Postage is track-able via email.

Packing and Shipping Period

Pots are packed to "drop and kick" safe.

Each pot is twice wrapped in bubble wrap and corrugated cardboard, for a total of four layers of protection, before being tightly fitted into a postage cardboard box.

Big pots use "box in box" packing. After packing into the box with four layers of wrapping, another layer of bubble wrap is applied before fitting into the final postage box.

 
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Collect from Tian's studio & gift wrapping

Come to Tian's studio in Footscray to collect your purchase. It reduces packing material usage and saves on shipping cost. Plus you can select the pots you like from the stocks.

In the check out process, choose "Pick Up from Tian's Studio by Contact" as the shipping method. 0.00 shipping fee will be charged. After checking out successfully, contact Tian to arrange a suitable time for visiting Tian's studio to collect your order.

Contact Tian at least a day before the desired collection time. The Contact page has the details.

Available time is seven days per week from 10am to 9pm. Same day pick up is possible but not guaranteed.

Gift wrapping can be provided if required. Simple brown paper wrapping with natural string decoration is free of charge. Tian is happy to do free gift wrapping if you bring your own wrapping paper and decorations. 

 

International Shipping

International Shipping fee is charged based on total net weight of pots purchased, in Australian Dollars.

  • Below 0.7kg is $45
  • Between 0.71kg and 1.7kg is $70
  • Between 1.71kg and 2.6kg is $75
  • Between 2.61kg and 4.5kg is $90
  • Between 4.51kg and 9.2kg is $150
  • Above 9.2kg is $300

To minimise shipping costs, you can purchase multiple pots that you love at once to reduce the total shipping.

It takes 6+ business days with email tracking notice.